Privacy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions of Switzerland (DSG 2020 and DSV 2022) and the EU (DSGVO 2023, TKG 2021).

In this data protection information, we inform you about the most important aspects of data processing within the framework of our website and online shop.

Contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

Data storage

We process those personal data which are necessary to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Such personal data may in particular fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data as well as contract and payment data. All data is entered in our booking system by Waldhart Software, stored and secured against unauthorised access.

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as are the name, address, telephone number, e-mail address and credit card number as well as other data provided by the invoice recipient.

Our webshop and booking system operator
Waldhart Software GmbH
www.waldhart.at
software@waldhart.at

Waldhart Software specialises in software for ski schools and TYPO3 websites with an integrated shop system. Numerous ski schools and outdoor businesses from Austria, Switzerland, Germany and Italy are among our references.

In addition, personal data (name, address, date of birth, telephone number, etc.) of the service recipient will be stored for the purpose of processing the contract. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you.

No data is transferred to third parties. With the exception of the transmission of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price as well as to our tax advisor for the fulfilment of our tax obligations and to data service providers who guarantee the operation of our database, our IT and newsletter system. We have concluded an order processing contract with these in accordance with Art. 28 of the DSGVO.

After the shopping process has been cancelled, the data stored by us will be deleted. In the event of the conclusion of a contract, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

Data security

We take appropriate technical and organisational measures to ensure data security commensurate with the risk involved. However, we cannot guarantee absolute data security.

Data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the DSGVO.

Cookies

Our website uses cookies and storage. These are data, which are stored by your browser on your terminal. They do not harm your computer.

We use these data to make our offer more user-friendly. Some of them remain stored on your computer, until you erase them. These cookies allow us to recognise your browser the next time you visit us.

If you do not want this, you can adjust your browser settings so that you are notified of the installation of cookies and can allow this only in individual cases.

We would advise you that deactivating cookies may restrict the functionality of this website.

Social media

We are present on social media platforms and other online platforms in order to communicate with interested persons and to provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).

The General Terms and Conditions (GTC) and Terms of Use as well as data protection declarations and other provisions of the individual operators of such platforms also apply in each case. These provisions inform in particular about the rights of data subjects directly vis-à-vis the respective platform, which includes, for example, the right to information.

We use the platforms Facebook, Instagram and Google here.

Web Analysis

This website uses Google Analytics, a web analysis service provided by Google LLC ("Google"). Google Analytics uses Cookies. Any information produced by the cookie through your use of the website (including your IP address) gets sent to a Google server in the USA and gets saved there. Google uses this information to analyze your use of the website, to create reports on website activities for the website operator and in order to carry out further services in relation to the use of the website and the internet. Also, if needed, Google will share this information with third parties, as long as this is legally required or to the extent that the third party may process this data on behalf of Google. Under no circumstances will Google relate your IP address to any other Google data. By using this website, you declare that you agree that the data obtained about you may be processed by Google in the afore-mentioned manner and for the afore-mentioned purpose.

Notifications and messages

We send confirmations, notifications, messages and newsletters by email and SMS. For this purpose, we record the mobile phone number and the mail address at the time of booking.

You can easily revoke your consent at any time via the unsubscribe function in the newsletter sent to you. The legal basis for the processing is Article 6(1)(a) of the DSGVO. We use the data exclusively for sending our newsletter.

Further data is not collected other than on an expressly voluntary basis, e.g. to optimise the contents to suit your interests. This data is stored by us and used exclusively to send the required information and to personalise the newsletter. In addition, we carry out link tracking to analyse and continually improve the newsletter content.

Our newsletters contain tracking pixels. A tracking pixel is a miniature graphic which is embedded in emails that are sent in HTML format to enable log file recording and log file analysis. In this way, statistical analyses can be produced and assessments of the success or failure of online marketing campaigns can be carried out. With the help of embedded tracking pixels, we can recognise whether and when an email was opened by you and which links you clicked on in the email.

We also use your child's date of birth to send direct marketing emails relating to bookings. We will always send the email via the parental email address which is proved in the booking process. You can object to this use at any time with effect for the future.

The personal data collected via the tracking pixels contained in the newsletters is stored and analysed by us, as the controller, to optimise the sending of the newsletter and to better adapt the contents of future newsletters to your interests. This personal data is not passed on to third parties. You are entitled at any time to withdraw the special declaration of consent regarding this via the double opt-out process. Once consent is withdrawn, we erase this personal data. If you unsubscribe from the newsletter, we interpret this automatically as a withdrawal of consent.

To produce the newsletter, we use the service “NumBirds” from Sports and Tourism Digital Services GmbH, 6020 Innsbruck, Brixner Straße 3/3. To safeguard the confidentiality of your personal data, we have come to an agreement with the company for processing.

However, contact details remain necessary for notifications and communications related to our activities and operations, such as short-term changes to course dates and emergencies. We send confirmations and notifications using Waldhart Software.

Your Rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can report to the supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (Feldeggweg 1, 3003 Bern, +41 (0)58 462 43 95).

We may amend and supplement this privacy policy at any time. We always publish the most current data protection declaration on our website.

We can be contacted at:

Swiss Ski- and Snowboardschool Sörenberg

Schönisei 1
Postfach 37
6174 Sörenberg
Österreich

Phone: +41 41 488 15 10
Mail: info(at)sss-soerenberg.ch
Web: www.sss-soerenberg.ch